[Effective on 01/01/2021] It is the intention of Murata Vios, Inc. (“Company,” “us” or “we”) to provide our customers with an up-to-date, easy-to-use on-line environment in which they can view company news and product information. We appreciate your interest in our company and value the time you spend visiting our web site.
We respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.viosmedical.com/ (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website
- On our contact form
As part of the Company’s endeavors to respect privacy, our policy is based upon the law of California, the California Consumer Privacy Act (the “CCPA”), which has one of the most comprehensive consumer privacy laws in the United States. The CCPA only applies to information about residents of California. If you are a not a resident of California, you may submit a request and we will process it, as described within this policy, even though the CCPA does not require us to do so. In accepting, processing, and responding to requests by individuals who are not California residents, we will apply all of the same limitations and exceptions under the CCPA to those requests as apply to requests made by California residents. We reserve the right to change or stop the practice of accepting requests from individuals who are not California residents at any time and without prior notice.
California Consumer Privacy Act (“CCPA”) Information That We Collect
In no particular order, our Website has collected the following categories of personal information from its consumers within the last twelve (12) months:
|A. Identifiers||A real name, alias, postal address, email address, unique or online identifier, internet protocol (IP) address, account name, social security number (SSN), driver’s license or passport number or other similar identifiers.||[YES]|
|B. Personal information categories described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))||A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some Personal Information included in this category may overlap with other categories.
|C. Protected classification characteristics under California or Federal law||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||[NO]|
|D. Commercial information||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||[NO]|
|E. Biometric information||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.||[NO]|
|F. Internet or other similar network activity||Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.||[YES]|
|G. Geolocation data||Physical location or movements.||[YES]|
|H. Sensory data||Audio, electronic, visual, thermal, olfactory, or similar information.||[NO]|
|I. Professional or employment related information||Current or past job history or performance evaluations.||[NO]|
|J. Non-public personally identifiable information under the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g and 34 C.F.R. Part 99)||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||[NO]|
|K. Inferences drawn from other Personal Information||Profiles reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||[YES]|
Sources of Personal Information:
We obtain the categories of personal information listed above from the following categories of sources:
- Indirectly from you. For example, from observing your actions on our Website and that which is collected from our service providers.
When you contact us or we contact you, we may collect the following information:
- Personal data you provide anytime you contact us.(for example, your name and contact details), including phone, email;
- Details of the emails and other digital communications we send to you, including any links in them that you access and whether you have opened the communications;
- Email headers, source IP Information, sending email server hostnames and ISP information.
- Your feedback and contributions to customer surveys and questionnaires.
You are free to choose which information you want to provide to us or whether you want to provide us with information at all. However, some information, such as your name, address, payment information and information we have is necessary for the performance of our contractual obligations.
Cookies and other tracking technology
We automatically collect certain types of usage information when you visit our website, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology (collectively, “tracking technologies”).
We use or may use the data collected through tracking technologies to:
- Remember information so that you will not have to re-enter it during your visit or the next time you visit the site;
- Provide personalized content and information, including targeted content and advertising;
- Recognize and contact you across multiple devices;
- Provide and monitor the effectiveness of our services;
- Monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns;
- Diagnose or fix technology problems; and
- Plan for and enhance our service.
If you would prefer not to accept cookies, most browsers will allow you to:
- Change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it;
- Disable existing cookies; or
- Set your browser to automatically reject cookies. **
** Please note that doing so may negatively impact your experience using our website, as some features and services on our website may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.
The Purposes for Collecting Personal Information:
Your personal information will be captured in an internal database, but will only be used for purposes of inquiries, requests that have been placed with us or for marketing purposes. It may also be shared with third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include providing mailing services, providing tax and accounting services, web hosting, or providing analytic services.
We may share personal data with law enforcement, regulators and other parties for legal reasons, such as in cases where required by law or subpoena. We may reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our legal claims or to protect the security or integrity of our Services; and/or (c) to exercise or protect the rights, property, or personal safety of personnel, our visitors, or others.
Other parties in connection with the (actual or potential) sale, purchase, acquisition, merger, reorganization, bankruptcy, liquidation, dissolution, or similar transaction or proceeding of or involving the data controller and or process.
To address revolving technical issues.
Personal Information We’ve Sold:
We do not sell personal information that we collect.
Personal Information We’ve Disclosed for Business Purposes:
We may disclose your personal information to a third party for business purposes such as Website hosting and maintenance, error monitoring, advertising analytics, security, debugging, performing various services, internal research or for improvement purposes.
We may share your personal information with the following categories of third parties:
- Service providers
- Data aggregators
- Auditing vendors
Specifically, the categories listed below have been disclosed for business purposes within the preceding twelve (12) months:
|B. Personal information categories described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))|
|F. Internet or other similar network activity|
|G. Geolocation data|
|K. Inferences drawn from other Personal Information|
|*Please refer to “Categories of Personal Information We Collect” table above for definitions and details in respect to these categories|
California Consumer Privacy Act Consumer Rights
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right of Access:
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once your request has been received and verified (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
- The categories of personal information we collected about you
- The categories of sources for the personal information we collected about you
- Our business or commercial purpose for collecting or selling that personal information
- The categories of third parties with whom we share that personal information
- The specific pieces of personal information we collected about you (also called a data portability request)
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- Please be advised that we do not provide these access and data portability rights for business-to-business or employment personal information.
- Business-to-Business information is that information which we collect in the course of providing a product or service to another business, or in the course of receiving a product or service from another business.
- Employment information is that information which is about a current or former employee or job applicant, and we use that personal information within the context of that individual’s role as a current or former employee or job applicant.
Right of Data Portability:
In response to a request of disclosure, we must provide personal information in a readily useable format to enable you to transmit the information from one entity to another entity without hinderance.
Deletion Request Rights:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Please be advised that we do not provide these deletion rights for business-to business (as described above) or employee (as described above) personal information.
Right to Non-Discrimination:
You have the right not to be discriminated against for having exercised your rights under the CCPA. We will not:
- Deny you goods or services
- Charge you different prices for goods or services, whether through denying benefits or imposing penalties
- Provide you with a different level or quality of good or services
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
- Threaten you with any of the above
Exercising Access, Data Portability and Deletion Rights:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Calling our Help Desk at +1-855-610-7680 Ext 2.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or are an authorized representative. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
- We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
- We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
We will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Do Not Sell My Personal Information:
We will not sell your personal information. However, under the CCPA we are required to provide a link that allows you to opt out of the sale of your personal information.
Please fill out your opt out request here or call our Help Desk at +1-855-610-7680 Ext 2.
General Data Privacy Regulation (“GDPR”) Consumer Rights
If you are a resident in the European Economic Area, you have the following rights in respect to your personal information that we hold:
A Right of Access:
The right to obtain access to your personal information.
A Right to Rectification:
The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.
A Right to Erasure:
The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.
A Right to Restriction:
The right to obtain restriction of the processing undertaken by us on your personal information in certain circumstances, such as, where the accuracy of the personal information is contested by you, for a period of time enabling us to verify the accuracy of that personal information.
A Right to Portability:
The right to portability allows you to move copy or transfer personal information easily from one organization to another.
A Right to Object:
You have a right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. You can object to marketing activities for any reason.
In addition to EEA resident data security rights, you also have the right to lodge a complaint with your local data protection authority. Further information about how to contact your local data protection authority is available at: https://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm.
As we are a data processor, should you wish to exercise any of your rights, you must contact the data controller. Please refer to the “For Further Information” section below for details.
Retention and Protection of your Data
We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of information collected through our website, customer service, including secure servers, firewalls, and encryption where possible.
We will store personal information for as long as necessary to fulfil the purposes for which we collect the personal information, in accordance with our legal obligations and the performance of contracts. In general, information on performed business transactions are archived (and access protected) after 3 years and deleted once statutory retention requirements expire. For example, national commercial or financial codes may require us to retain information for up to 10 years.
We take special care to protect the privacy needs of children under the age of 16 and encourage parents to be an active participant in their child’s online activities and interests. We will not knowingly or intentionally collect personal information about children under the age of 16.
If you are the parent or guardian of a child that you believe has disclosed personally identifiable information to us, please contact us so that we may delete the child’s information. We cannot prohibit minors from visiting this site, and must rely on parents and guardians to decide which materials are appropriate for children to view and/or purchase.
Third Party Website Privacy Policies
Murata Vios, Inc.’s web site may at some point include links to other web sites, or other companies may link their site to the Murata site. We are not responsible for the privacy policies and practices used by any non-Murata web sites.
Copyrights and Trademarks
All content included on this site, such as text, graphics, logos, product drawings, etc., is the property of Murata Group, and is protected by U.S. copyright laws. Any use of the content on this site, without express written permission, is strictly prohibited.